Cancellation and Refund Policy

Workshop Cancellation and Refund Policy

We understand that plans can change. Please contact us as soon as possible if you can no longer attend your workshop.

48 hours or more before the workshop: You can choose a store credit for the amount paid or move to another workshop of the same value, subject to availability.

Between 24 and 48 hours before the workshop: Please contact us. We’ll do our best to offer a transfer or store credit where possible.

Less than 24 hours before the workshop, or if you do not attend: We generally cannot offer a store credit or transfer for a change of plans.

If we cancel a workshop: You can choose a refund or, if you prefer, a store credit or place in another available workshop. If we make a significant change to a workshop and you cannot attend, please contact us to discuss your options.

This policy does not limit your rights under Australian Consumer Law. If a workshop does not meet the applicable consumer guarantees, you may be entitled to a remedy, including a refund where required by law.